This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Darryl, Production Manager, Zentech Baltimore
Stephanie: How long have you been with Zentech?
Darryl: I’ve been with Zentech for 13 years.
Stephanie: How did you find us?
Darryl: I was referred here by someone at my old job where I had been for 5 years, which was also an contract manufacturer.
Stephanie: So did you have specific schooling before coming?
Darryl: No I didn’t, though I had been doing wire harnesses and box builds, I had never worked in SMT. When I came on board here, I started off as an SMT Operator.
Stephanie: Then where did you move after that?
Darryl: After that, I moved to conformal coating. With time, I started becoming a stand out operator; everyone was doing 20-25 boards a day, I was doing about 30-35. I had a lot of ideas about how we could increase our output. So I went from an operator to a supervisor. One of the things that I’m most proud of is increasing productivity. We were obligated to produce 560 boards a month for this particular customer, and we revamped our process. Within 3 months we were able to get to 800, then in 2 months 1000, then the next month 1200. We were able to double our output by simply implementing continuous improvement.
Stephanie: What made you want to work in manufacturing?
Darryl: I was always interested, especially because we do a lot of aerospace work, and the things we do to help our warfighters.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Darryl, Production Manager, Zentech Baltimore
Stephanie: How long have you been with Zentech?
Darryl: I’ve been with Zentech for 13 years.
Stephanie: How did you find us?
Darryl: I was referred here by someone at my old job where I had been for 5 years, which was also an contract manufacturer.
Stephanie: So did you have specific schooling before coming?
Darryl: No I didn’t, though I had been doing wire harnesses and box builds, I had never worked in SMT. When I came on board here, I started off as an SMT Operator.
Stephanie: Then where did you move after that?
Darryl: After that, I moved to conformal coating. With time, I started becoming a stand out operator; everyone was doing 20-25 boards a day, I was doing about 30-35. I had a lot of ideas about how we could increase our output. So I went from an operator to a supervisor. One of the things that I’m most proud of is increasing productivity. We were obligated to produce 560 boards a month for this particular customer, and we revamped our process. Within 3 months we were able to get to 800, then in 2 months 1000, then the next month 1200. We were able to double our output by simply implementing continuous improvement.
Stephanie: What made you want to work in manufacturing?
Darryl: I was always interested, especially because we do a lot of aerospace work, and the things we do to help our warfighters.
Stephanie: So do you enjoy seeing how things work?
All of it. I really enjoy seeing what we do and what platform it goes in. One of our contracts with a particular customer, the board we build is replacing about 600 pounds of old equipment. That is fascinating to me that technology can do that.
Stephanie: Why do you think that young people now don’t want to get into manufacturing?
I think because in the 80s, when the industry started slowing down and sending work overseas, it was not a popular industry to get into. I think a lot of people are unaware of how much the industry has grown in the last decade.
Stephanie: They are not aware of all the work that goes on behind the scenes to make their whole way of life conveniently available to them.
Darryl: Within schools now also, trades are not necessarily presented as a great alternative. Right now this is a really stable industry to be in. It’s really our responsibility to be ambassadors of our industry and make the younger generation aware of what’s available to them.
I have a soft spot for the next generation because I started in the industry when I was 19.
We need to get young people in here as there are seasoned employees here with all this tribal knowledge willing to train them. Pretty soon they are going to retire and leave and we need young people to replace them.
Stephanie: What’s your title now?
Darryl: Production Manager
Stephanie: So you progressed through quite a few positions.
I started as an SMT Operator, then SMT Line Lead, then Conformal Coating Operator and then Supervisor to finally where I am now. Through hard work, I was able to get here. One thing I like about Zentech is there is an opportunity for growth here. It’s all based on the individual, their attitude, work ethic, and their drive to learn.
Stephanie: So it’s not even so much talent that’s required vs. attitude.
Yes, everybody has to start somewhere. If you are willing to learn, you can create a career for yourself.
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Nicole - Inventory and Warehouse, Zentech Dallas
Stephanie: What do you do here at Zentech?
Nicole: I work with the inventory in the warehouse.
How long have you been at Zentech?
Nicole: I have been here for a year.
Stephanie: Were you working in manufacturing before this?
Nicole: Yes I was.
Stephanie: So, what other manufacturing work have you done?
Nicole: I came from a company that built monitors. I worked next to the engineers, and I helped make their first prototypes.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Nicole - Inventory and Warehouse, Zentech Dallas
Stephanie: What do you do here at Zentech?
Nicole: I work with the inventory in the warehouse.
How long have you been at Zentech?
Nicole: I have been here for a year.
Stephanie: Were you working in manufacturing before this?
Nicole: Yes I was.
Stephanie: So, what other manufacturing work have you done?
Nicole: I came from a company that built monitors. I worked next to the engineers, and I helped make their first prototypes.
Stephanie: Did you earn any special certifications?
Nicole: Yes, we regularly did onsite training for specialized certifications.
Stephanie: So, what made you decide to come to Zentech?
Nicole: During COVID, my previous employer was struggling, and I saw a job listing at Zentech on Indeed and someone also referred me. And I’ve been at home ever since.
Stephanie: Did you always want to be in manufacturing?
Nicole: It’s something I’ve always wanted to do. I always wanted to be an engineer actually. I also like to work with my hands and deal with people, so this field was a great fit for me. 
Stephanie: The younger generation, it seems like their perception of manufacturing is dirty, monotonous, etc. What would you say to them?
Nicole: It’s a great career start for them. It’s not dirty or monotonous but you do have to be focused. There’s a lot of details and processes in manufacturing. And if you start in one area, you don’t have to stay there. There’s lots of possibilities.
Stephanie: There’s a lot of versatility within a manufacturing plant that I don’t think people realize. What do you think you’d like to do next?
Nicole: I’d like to learn how to operate the SMT machines – I always like a challenge. Our machines are always humming, and I like to stay busy, so I’m looking forward to learning that next.
Stephanie: Thank you Nicole for your poisitive attitude and contribution to Zentech!
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Kay - Assistant Quality Manager, Zentech Bloomington
Stephanie: How did you get into manufacturing?
Kay: Manufacturing was actually my first job. I started with it because I knew it was stable income. As an 18-year-old, I liked that it came with benefits. I was there for 4 years, and it was the best job I ever had. I just fell in love with the flexibility of it; learning a bunch of different trades under one roof by people who’ve been doing it for 20+ years. I liked that I could just jump in as an inexperienced person and do that without going to school, spending extra time and money. I was getting onsite experience while getting paid. I still remember so many skills that I learned. I’ve been at a few other jobs and definitely there and here at Zentech have been the best.
Stephanie: How long have you been here?
Kay: I’ve only been here for a year. Overall, I have just 7 years’ experience in manufacturing. I can have a personal style that doesn’t inhibit me from getting hired and doing my job well. Manufacturing really focuses on what you can do.
Stephanie: Is everything you do each day different, versatile?
For me, the job that I have right now is very flexible. I am the assistant to the Quality Manager. That means I handle things on the fly. There are some set deadlines, but a lot is handling things as they come. Whether it’s a customer return or wanting to get ahead of an issue.
Stephanie: I think that’s the cool thing about manufacturing; it’s a different challenge every day, but I think a lot of people might not realize this. They may think it’s monotonous or repetitive. Yes, we are building things over and over but for us each build is different.
Kay: “Monotony” is not always a bad thing – you come to work, you know what to expect, you know what you are doing, you can just keep plugging away and listen to podcasts and I would rather that than look at a computer all day. In a way it’s relaxing. Especially if you like to see how things work.
If you don’t want to go to years of school for engineering, jump into the hands-on side of it and manufacturing will start you off with good pay.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Kay - Assistant Quality Manager, Zentech Bloomington
Stephanie: How did you get into manufacturing?
Kay: Manufacturing was actually my first job. I started with it because I knew it was stable income. As an 18-year-old, I liked that it came with benefits. I was there for 4 years, and it was the best job I ever had. I just fell in love with the flexibility of it; learning a bunch of different trades under one roof by people who’ve been doing it for 20+ years. I liked that I could just jump in as an inexperienced person and do that without going to school, spending extra time and money. I was getting onsite experience while getting paid. I still remember so many skills that I learned. I’ve been at a few other jobs and definitely there and here at Zentech have been the best.
Stephanie: How long have you been here?
Kay: I’ve only been here for a year. Overall, I have just 7 years’ experience in manufacturing. I can have a personal style that doesn’t inhibit me from getting hired and doing my job well. Manufacturing really focuses on what you can do.
Stephanie: Is everything you do each day different, versatile?
For me, the job that I have right now is very flexible. I am the assistant to the Quality Manager. That means I handle things on the fly. There are some set deadlines, but a lot is handling things as they come. Whether it’s a customer return or wanting to get ahead of an issue.
Stephanie: I think that’s the cool thing about manufacturing; it’s a different challenge every day, but I think a lot of people might not realize this. They may think it’s monotonous or repetitive. Yes, we are building things over and over but for us each build is different.
Kay: “Monotony” is not always a bad thing – you come to work, you know what to expect, you know what you are doing, you can just keep plugging away and listen to podcasts and I would rather that than look at a computer all day. In a way it’s relaxing. Especially if you like to see how things work.
If you don’t want to go to years of school for engineering, jump into the hands-on side of it and manufacturing will start you off with good pay.
So you’ve learned everything on the job?
Yes, exactly.
Have you done any of the IPC certifications?
Yes. The longer you are in a specific avenue of manufacturing, the more people realize you’re here to stay and put into the company, then they will put into you as well. So, then they paid for me to get my certifications, which makes me more valuable and it’s also fun for me and keeps me engaged. I really like teaching so I’m going to be teaching our in-house training.
So, you are also an IPC Trainer?
Yes. I like to be able to teach concepts to people which I will be able to do here.
Why do you like working at Zentech?
I’ve seen a lot of bosses before at other jobs treat people really badly. That’s not the case here. Obviously, deadlines and quality matter, but we don’t lose sight of the fact that people matter. Time off is highly respected.
You have a really great group of leadership here and their positive energy, I can see that it trickles down to everyone.
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Cyndi - Scheduling Manager, Zentech Bloomington
Stephanie: How long have you been working at Zentech?
Cyndi: I started 12 years ago as an SMT Operator.
Stephanie: What else have you been doing here?
Cyndi: I became the Lead of SMT and then eventually the supervisor and I was asked to help out with scheduling. Eventually they offered me the scheduling position.
Stephanie: Were you working in manufacturing before?
Cyndi: I was, but the place I worked for closed in 2008. At that point, I went back to school and got a degree to be a paralegal, actually. But I decided I didn’t like being behind a desk!
I enjoy manufacturing, I enjoy being able to see what I accomplished at the end of the day, physically making something.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Cyndi - Scheduling Manager, Zentech Bloomington
Stephanie: How long have you been working at Zentech?
Cyndi: I started 12 years ago as an SMT Operator.
Stephanie: What else have you been doing here?
Cyndi: I became the Lead of SMT and then eventually the supervisor and I was asked to help out with scheduling. Eventually they offered me the scheduling position.
Stephanie: Were you working in manufacturing before?
Cyndi: I was, but the place I worked for closed in 2008. At that point, I went back to school and got a degree to be a paralegal, actually. But I decided I didn’t like being behind a desk!
I enjoy manufacturing, I enjoy being able to see what I accomplished at the end of the day, physically making something.
Stephanie: Do you feel like it’s pretty versatile?
Cyndi: Yes, I do. It keeps it interesting.
Stephanie: Before getting into manufacturing, did you have a certain perception of it?
Cyndi: My dad worked in manufacturing, and he was my first boss, actually. He used to bring stuff home, like a blueprint or a drawing, and ask me to make the prototype. I learned how to read drawings and make things from scratch.
Stephanie: A lot of the younger generation does not always have their parents encouraging them to get into it, perhaps because they don’t realize how versatile it is and how much is available to them.
Cyndi: I think so. I didn’t know much about electronics manufacturing when I started. I looked at it with the mentality that I can make things. I don’t always have to know the bigger picture and what it does, my job is simply to make it. I believe anyone can learn to read a drawing and operate a machine.
Stephanie: Why have you stayed at Zentech?
Cyndi: Definitely the people. I enjoy fixing problems, making processes more efficient and at the end of the day, having made something.
You can push papers all day but it’s not the same thing. Manufacturing is tangible evidence of your productivity. The machine is humming, I’m humming and we’re in sync.
Stephanie: Not every career has to be at a desk. Not every kid wants to be behind a desk. This is a way to show them a different path.
Cyndi: Yes, exactly.
Stephanie: Thank you, Cyndi, for your years of service to Zentech!
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Lyndon - Production & Test Manager, Zentech Dallas
Stephanie: How long have you been at Zentech?
Lyndon: I have been here for a year and a half.
Stephanie: Were you in manufacturing before this, or is this new for you?
Lyndon: I am new to manufacturing.
Stephanie: What type of schooling did you have?
Lyndon: I went to school for Electrical Engineering.
Stephanie: What is your title here at Zentech?
Lyndon: I started out as a Test Engineer and have recently been promoted to Production and Test Manager.
Stephanie: Congrats! Have you always wanted to be an Engineer?
Lyndon: When I was little, I wanted to be a lawyer or an engineer.
Stephanie: What school did you go to?
Lyndon: Texas A&M.
Stephanie: I’ve noticed the younger generation isn’t as interested in manufacturing or doesn’t realize it’s a viable career. What do you think?
Lyndon: I think they often opt to go to school because they think they can make more money elsewhere rather than manufacturing, but the path to earning more money takes longer.
However, what they may not realize is, in manufacturing, there’s more options, without a lot of school. You can immediately get your foot in the door and work your way up.
And manufacturing is fun; building is fun.
Stephanie: So, to the person who may not want to or be able to afford schooling, why would you recommend manufacturing?
Lyndon: You can make decent money right away doing full-time work and you will learn a lot very quickly and actually get hands-on experience instead of just sitting in a classroom. A lot of people gain satisfaction when you can see how a product is built from beginning to end.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Lyndon - Production & Test Manager, Zentech Dallas
Stephanie: How long have you been at Zentech?
Lyndon: I have been here for a year and a half.
Stephanie: Were you in manufacturing before this, or is this new for you?
Lyndon: I am new to manufacturing.
Stephanie: What type of schooling did you have?
Lyndon: I went to school for Electrical Engineering.
Stephanie: What is your title here at Zentech?
Lyndon: I started out as a Test Engineer and have recently been promoted to Production and Test Manager.
Stephanie: Congrats! Have you always wanted to be an Engineer?
Lyndon: When I was little, I wanted to be a lawyer or an engineer.
Stephanie: What school did you go to?
Lyndon: Texas A&M.
Stephanie: I’ve noticed the younger generation isn’t as interested in manufacturing or doesn’t realize it’s a viable career. What do you think?
Lyndon: I think they often opt to go to school because they think they can make more money elsewhere rather than manufacturing, but the path to earning more money takes longer.
However, what they may not realize is, in manufacturing, there’s more options, without a lot of school. You can immediately get your foot in the door and work your way up.
And manufacturing is fun; building is fun.
Stephanie: So, to the person who may not want to or be able to afford schooling, why would you recommend manufacturing?
Lyndon: You can make decent money right away doing full-time work and you will learn a lot very quickly and actually get hands-on experience instead of just sitting in a classroom. A lot of people gain satisfaction when you can see how a product is built from beginning to end.
Stephanie: If you don’t have experience, you start out making more money than perhaps in another industry.
Lyndon: Yes. And you can learn anything here, there’s lots of options.
Stephanie: So, you can move around and try out different areas.
Lyndon: Yes. There are definitely ways to make a good living in manufacturing. You just need people with a great attitude, and you can teach them the skills.
Stephanie: I see it as attitude often coming before the talent.
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Melissa - Hand Soldering, Zentech Dallas
Stephanie: Have you always done this type of work?
Melissa: I’ve always done this. I started hand soldering in 1988 and this is the 3rd company I’ve worked for. I’ve had long tenures at companies.
Stephanie: Did you go to special schooling for hand soldering, or did you learn on the job?
Melissa: On the job. Though they sent me to IPC training. But from then on, I learned everything on the job.
Stephanie: So, what made you decide to take this route?
It just happened to fall in my lap. I was in college, and I had 2 brothers here in Dallas and one of my older brothers asked me to come and visit and get a summer job. I’m from Mississippi. I came to get a summer job and I never went back. I had friends who worked at a local electronics manufacturing company. They suggested I fill out an application. I’ve been in the industry ever since.
Stephanie: Why do you like your job?
Melissa: You know, I do a lot of re-work here. So, I think when I receive something that is broken, and I get to fix it – it feels like I really accomplished something.
Stephanie: And you have something tangible that you can say, “I fixed this.”
Melissa: Exactly. It goes back to the customer, and it works. That makes me feel good. I like fixing things.
Stephanie: A lot of the younger generation isn’t interested in manufacturing. Do you have an opinion on why or what you would tell them?
Melissa: The thing about it – the younger generation, they have more technology at their fingertips, it’s all just “there”. When I started, it was all new and so I recognized it – oh so this goes in a remote, or a radio.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Melissa - Hand Soldering, Zentech Dallas
Stephanie: Have you always done this type of work?
Melissa: I’ve always done this. I started hand soldering in 1988 and this is the 3rd company I’ve worked for. I’ve had long tenures at companies.
Stephanie: Did you go to special schooling for hand soldering, or did you learn on the job?
Melissa: On the job. Though they sent me to IPC training. But from then on, I learned everything on the job.
Stephanie: So, what made you decide to take this route?
It just happened to fall in my lap. I was in college, and I had 2 brothers here in Dallas and one of my older brothers asked me to come and visit and get a summer job. I’m from Mississippi. I came to get a summer job and I never went back. I had friends who worked at a local electronics manufacturing company. They suggested I fill out an application. I’ve been in the industry ever since.
Stephanie: Why do you like your job?
Melissa: You know, I do a lot of re-work here. So, I think when I receive something that is broken, and I get to fix it – it feels like I really accomplished something.
Stephanie: And you have something tangible that you can say, “I fixed this.”
Melissa: Exactly. It goes back to the customer, and it works. That makes me feel good. I like fixing things.
Stephanie: A lot of the younger generation isn’t interested in manufacturing. Do you have an opinion on why or what you would tell them?
Melissa: The thing about it – the younger generation, they have more technology at their fingertips, it’s all just “there”. When I started, it was all new and so I recognized it – oh so this goes in a remote, or a radio.
Stephanie: Maybe they take it for granted because it’s always just been there for them.
Melissa: Yes. But I could see it. For example, this little board goes in a key fob, which I found interesting. We used to make remotes for cable boxes, and they would bring them back in broken. And I would take it apart and fix it. And in today’s society, they look at a remote and it’s not novel, it’s every-day. They have so much more.
Stephanie: It’s in everything they interact with.
Melissa: They have this gaming system but if they want another one, they can just get that one. So much variety. We didn’t have variety like that. If they had to look inside and try and fix it and see what everything was – and how it operates, I think it would be more interesting to them.
Stephanie: If you could tell them why they should choose this career what would you say?
Melissa: I think there’s value in building things and knowing how they work. I think they should try it because everything they own and interact with is electronic. If they really get into it, they could one day invent something that changes the world.
Stephanie: They could be the next Steve Jobs. One day you and I won’t be here to continue the enormous infrastructure that they are used to having. So, we need them.
Melissa: We used to build the LED lights for the stadium. I hope that the younger generation will start to recognize that. “Those lights. I helped build those.” They are using all these electronics. We need younger people to get into the industry and contribute their innovations. They have great ideas to share.
I am always thinking about how I can make something better. And when I do, it feels good, I feel a sense of accomplishment.
Stephanie: Maybe this is too philosophical, but there’s so much in the world you can’t fix – so at least here, for a little part of the day, you can fix something.
Melissa: Yes, exactly.
Stephanie: Thank you Melissa for your insights and for all you do!
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Tod - Quality Inspector, Zentech Bloomington
Stephanie:Why did you choose a manufacturing career?
Tod: Well, I think that careers are not always built behind a desk. And I was not the type of person to sit behind a desk. I enjoy working with my hands.
Stephanie:How long have you been at Zentech?
Tod: I’ve been here for 10 years. The first 3 years were through a temp agency before I was permanently hired.
Stephanie:Were you in manufacturing before Zentech?
Tod: I was in the printing industry for 30 years. Printing had started drying up because of digital advancements so they closed our plant. I decided I wasn’t going to find another job in the printing industry.
So, Zentech was hiring, and I figured I’d give it a try. To some degree, my skills were related to electronics. I inspected printing plates as part of my job and looked for any errors, scratches, dents, missing type, etc. I was used to doing detailed work. I was first hired as an assembly technician and then started working in receiving- inspection. And since I was doing well there, they moved me over to quality to start inspecting boards after they were assembled. And I’ve been here ever since.
Stephanie: Why do you like it?
Tod: It’s clean and well lit! It’s a comfortable workspace. My job is not physically demanding. And I enjoy it because I like solving puzzles.
Stephanie: I’ve heard that a few times.
Tod: It’s looking at all the pieces and making sure they fit. It’s important that quality products go out the door. A lot of the products we build are very crucial for industry and the boys out in the field and our country. They always have taught us that our work is critical.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Tod - Quality Inspector, Zentech Bloomington
Stephanie: Why did you choose a manufacturing career?
Tod: Well, I think that careers are not always built behind a desk. And I was not the type of person to sit behind a desk. I enjoy working with my hands.
Stephanie: How long have you been at Zentech?
Tod: I’ve been here for 10 years. The first 3 years were through a temp agency before I was permanently hired.
Stephanie: Were you in manufacturing before Zentech?
Tod: I was in the printing industry for 30 years. Printing had started drying up because of digital advancements so they closed our plant. I decided I wasn’t going to find another job in the printing industry.
So, Zentech was hiring, and I figured I’d give it a try. To some degree, my skills were related to electronics. I inspected printing plates as part of my job and looked for any errors, scratches, dents, missing type, etc. I was used to doing detailed work. I was first hired as an assembly technician and then started working in receiving- inspection. And since I was doing well there, they moved me over to quality to start inspecting boards after they were assembled. And I’ve been here ever since.
Stephanie: Why do you like it?
Tod: It’s clean and well lit! It’s a comfortable workspace. My job is not physically demanding. And I enjoy it because I like solving puzzles.
Stephanie: I’ve heard that a few times.
Tod: It’s looking at all the pieces and making sure they fit. It’s important that quality products go out the door. A lot of the products we build are very crucial for industry and the boys out in the field and our country. They always have taught us that our work is critical.
Stephanie: Yes – these boards you’re looking at now are for the oil industry. And that’s certainly important to our way of life.
Tod: Yes, it’s a series of boards that go together and with the probes that go down-hole to tell them where the bit is located.
Stephanie: More and more everything today is digitized so there’s boards in everything. What we do is the backbone of our infrastructure today.
Do you have any IPC certifications?
Tod: Yes, I am an IPC 610 certified inspector. That’s the 4th time I’ve renewed that certification here. That’s why we have certifications - to make sure we are held accountable to a specific set of standards.
Stephanie: Right. Then it’s a level playing field.
Tod: I like my job because it’s like Where’s Waldo. It’s pattern recognition, pattern disturbance. It’s a satisfying feeling when I find these patterns that deviate from the standard. It means I’ve done my job and “solved the puzzle”.
Stephanie: Where’s Waldo – that’s a great analogy.
Tod: You’re looking for anything odd that stands out. That’s what the IPC is great at. You may find something not quite right, but you have a standard range to measure against.
Stephanie: Thank you Tod for talking with me! Keep up the great work!
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Meet Victoria. She recognized that she didn't aspire to sit at a desk and a computer all day, and that she enjoys "solving puzzles". Manufacturing was a great career choice for her because it matched her interests and skill set.
Victoria - Production Lead - Through Hole Department, Zentech Bloomington
Stephanie: How long have you been at Zentech?
Victoria: Almost 2 years. I started here via a temp agency and after a year they hired me.
Stephanie: Is this your first manufacturing job?
Victoria: No, I’ve had 2 other manufacturing jobs before this.
Stephanie: What did you start out doing here?
Victoria: I started in the testing department. I learned everything on the job.
Stephanie: And what are you doing now?
Victoria: I did well in the testing department and last year was promoted to Production Lead in the Through Hole department. This is where all the parts are hand placed.
Stephanie: What do you like most about what you’re doing?
Victoria: I actually like doing this a lot because I’m very hands on. For me it’s like a puzzle. If you’re crafty and like puzzles and solving things, this could be a good fit for you. I like putting things together and finding out what things do. And you say to yourself, “Wow, I made that.” It’s very rewarding. Plus, they treat you like family here.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Meet Victoria. She recognized that she didn't aspire to sit at a desk and a computer all day, and that she enjoys "solving puzzles". Manufacturing was a great career choice for her because it matched her interests and skill set.
Victoria - Production Lead - Through Hole Department, Zentech Bloomington
Stephanie: How long have you been at Zentech?
Victoria: Almost 2 years. I started here via a temp agency and after a year they hired me.
Stephanie: Is this your first manufacturing job?
Victoria: No, I’ve had 2 other manufacturing jobs before this.
Stephanie: What did you start out doing here?
Victoria: I started in the testing department. I learned everything on the job.
Stephanie: And what are you doing now?
Victoria: I did well in the testing department and last year was promoted to Production Lead in the Through Hole department. This is where all the parts are hand placed.
Stephanie: What do you like most about what you’re doing?
Victoria: I actually like doing this a lot because I’m very hands on. For me it’s like a puzzle. If you’re crafty and like puzzles and solving things, this could be a good fit for you. I like putting things together and finding out what things do. And you say to yourself, “Wow, I made that.” It’s very rewarding. Plus, they treat you like family here.
Stephanie: Did you have a perception of manufacturing before you started?
Victoria: No, I’ve just always liked to work with my hands. That’s just who I am. I could never just sit at a desk and a computer all day. I like to be active and build things. So manufacturing was a great career choice that fits who I am and what I like to do.
Stephanie: Did you have any schooling before you came here?
Victoria: No, I just saw the hiring sign out front for a Job Fair, and I came in.
Stephanie: That’s the other great thing about manufacturing – there’s a wide range of skill levels required, so if you want to come in right from high school or a previous job, you can do that.
Victoria: Yes, you’re right, there’s something for everyone here and I enjoy it.
Stephanie: And plus, you started in one area and now you’ve been promoted to this area.
Victoria: There’s room for growth and that’s what I like about Zentech and manufacturing as a whole. Christy has always told me that I can take this as far as I want and learn as much as I want to learn. In each department I’ve been in, I’ve also done a lot of training for new employees.
Stephanie: And the great thing is, the IPC offers a certification to become an IPC Certified Trainer.
Victoria: Yes, I would love to eventually get that.
Stephanie: And I heard Christy does a lot of cross-training.
Victoria: Yes, I have literally had my foot in almost every area. I’ve only done a little bit in SMT, and I haven’t done any visual inspection, but everywhere else, I’ve gotten some experience.
I like wearing lots of hats. It really has been helpful to understand what each department does.
Stephanie: So which area do you want to grow into next?
Victoria: I would love to eventually be in a technical position, like hand soldering.
Stephanie: Well, it sounds like with your ambition and work ethic, that you will definitely get there.
Victoria: Thank you, I hope so! I just keep working towards a higher goal.
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring.The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Christy - Production Supervisor, Zentech Bloomington
Stephanie: Tell me about how you got into manufacturing.
Christy: I have been in manufacturing since I was 15. So, most of my career has been on the manufacturing floor. My father was a Plant Manager at a big facility in Shelbyville, IL. On the weekends we used to go in and do some kitting for extra money. I think they’d give us a quarter for every bag, and we thought that was so cool. I was always trying to figure out how to make it faster.
So, the next weekend, I’m in my roller skates; I figured I could get from place-to-place way faster. I learned pretty quickly that I loved the smell of the manufacturing floor and the idea of it.
I went to college on a basketball scholarship and earned a degree in Criminal Justice, but as soon as I was done, I literally found a job working in a manufacturing plant. I thought I would eventually to be a cop and “do all the things”. But once I got on the manufacturing floor, I never looked back. I spent almost 20 years of my career there, managing a little over 60 people across 9 departments, as a Production Supervisor. Then the family got up into their 60s and 70s… so they decided to close the facility.
I had planned on retiring there, so I thought, “now what am I going to do?” I took the summer off to mull over it and decided to flip 2 houses while I was thinking. I sold them and then I said,” Ok now I’m ready to go back.”
I applied here at Zentech where Kim hired me to work with the quality team and that was my foot in the door. Not that I don’t love quality, but my heart was definitely in production. Within 6 months, the Production Manager at the time saw that and said he could really use me on his team because they were having some struggles. I never looked back.
Stephanie: How did you feel when the Zentech acquisition happened?
Christy: When the acquisition happened, I sensed their energy and I thought, “here’s where I feel like I can shine.” I met John, heard what we were planning on doing and everything about the culture he wanted to build. It was everything I wanted to see moving forward. I love his energy, I like the people, I like Michael Seltzer’s energy and all those people who wrap their head around what needs to be done. Those people believe we’re going to make it, we’re going to be great. And it’s contagious.
This is how I want to end my career: helping people get to the next level. I’ve gotten some of my regular workers to become leads.
The Production Manager I started with ended up leaving and for the better part of a year now I’ve handled the management role. But I look forward to the next Production Manager training me so I can get to the next step in my career. I’ve never overseen budgets and things like that, so I want someone to help me grow.
Stephanie: You’re definitely a “doer”. So instead of just complaining about a problem, you ask what are we going to do to change it? And that’s huge when Zentech acquired the business, because there were a lot of challenges.
Christy: There are still a lot of challenges. But I call them opportunities. Opportunity for improvement and growth. I feel like we’re all going to get there.
This blog series intends to shatter some "manufacturing myths". Sometimes there is a perception of manufacturing being dirty, dead-end, unskilled, monotonous and boring. The reality is, it's bright, clean, fulfilling, hi-tech, versatile and rewarding!
I had the privilege of interviewing some Zentech employees - a way of humanizing the manufacturing industry to demonstrate why you may want to consider a manufacturing career.
Christy - Production Supervisor, Zentech Bloomington
Stephanie: Tell me about how you got into manufacturing.
Christy: I have been in manufacturing since I was 15. So, most of my career has been on the manufacturing floor. My father was a Plant Manager at a big facility in Shelbyville, IL. On the weekends we used to go in and do some kitting for extra money. I think they’d give us a quarter for every bag, and we thought that was so cool. I was always trying to figure out how to make it faster.
So, the next weekend, I’m in my roller skates; I figured I could get from place-to-place way faster. I learned pretty quickly that I loved the smell of the manufacturing floor and the idea of it.
I went to college on a basketball scholarship and earned a degree in Criminal Justice, but as soon as I was done, I literally found a job working in a manufacturing plant. I thought I would eventually to be a cop and “do all the things”. But once I got on the manufacturing floor, I never looked back. I spent almost 20 years of my career there, managing a little over 60 people across 9 departments, as a Production Supervisor. Then the family got up into their 60s and 70s… so they decided to close the facility.
I had planned on retiring there, so I thought, “now what am I going to do?” I took the summer off to mull over it and decided to flip 2 houses while I was thinking. I sold them and then I said,” Ok now I’m ready to go back.”
I applied here at Zentech where Kim hired me to work with the quality team and that was my foot in the door. Not that I don’t love quality, but my heart was definitely in production. Within 6 months, the Production Manager at the time saw that and said he could really use me on his team because they were having some struggles. I never looked back.
Stephanie: How did you feel when the Zentech acquisition happened?
Christy: When the acquisition happened, I sensed their energy and I thought, “here’s where I feel like I can shine.” I met John, heard what we were planning on doing and everything about the culture he wanted to build. It was everything I wanted to see moving forward. I love his energy, I like the people, I like Michael Seltzer’s energy and all those people who wrap their head around what needs to be done. Those people believe we’re going to make it, we’re going to be great. And it’s contagious.
This is how I want to end my career: helping people get to the next level. I’ve gotten some of my regular workers to become leads.
The Production Manager I started with ended up leaving and for the better part of a year now I’ve handled the management role. But I look forward to the next Production Manager training me so I can get to the next step in my career. I’ve never overseen budgets and things like that, so I want someone to help me grow.
Stephanie: You’re definitely a “doer”. So instead of just complaining about a problem, you ask what are we going to do to change it? And that’s huge when Zentech acquired the business, because there were a lot of challenges.
Christy: There are still a lot of challenges. But I call them opportunities. Opportunity for improvement and growth. I feel like we’re all going to get there.
Stephanie: If you were talking to someone from the younger generation, what would you tell them about why manufacturing is a great career choice?
For me, I think that manufacturing has different layers.
There’s lots of levels of experience required in manufacturing which means there’s so many options.
You have to work hard – entry level is a good place to start, that’s where everyone starts. When I’m hiring, I get energetic with them and tell them, “If you start your career out running a machine here, the sky is the limit for you.” Manufacturing has different layers, and you don’t have to stay in the same place. If people have any kind of urge to grow it’s a great place to be. And it's constantly evolving.
Stephanie: And I would imagine on the factory floor, every day is a little bit different.
Christy: Yes.
Stephanie: I mean, you do the same thing every day, but within that, there’s different challenges, each build is different, each customer is different. You could be building 20 different boards, but each has unique challenges.
Christy: Exactly.
Stephanie: So, it’s not really monotonous, repetitive or boring.
Christy: Nope. Especially here because I also cross-train almost everyone I hire. So, I never have to worry about when someone goes on vacation, someone quits, it’s not going to kill me. I’m able to shuffle 6-10 people pretty easily into other positions.
Not only does that help Zentech, but it also helps each one of them to grow and not become bored. It helps their career path with making more money, learning what they love and don’t love. To see that there’s other avenues they can take that might fit them even better.
It’s super important to understand - not every kid is going to go to college. Not every kid one, wants to, and two, not every kid is afforded that luxury. So, if you catch them at the younger part of their life, you engage them and you mentor them, you’ll get people that will stick around for a long time.
Stephanie: Why do you think a lot of people have a bad perception of manufacturing?
Christy: I think in their mind, they remember their moms and dads coming home covered in dirt and grease, exhausted. They think of physical labor.
And I think their perception is that manufacturing is physically hard, late nights, rotating shifts, weekends etc. People hear about all those things, and conclude there’s no work-life balance. And though there are some manufacturing plants that are still incredibly physically demanding, much of manufacturing is not like that, including Zentech. But it’s hard to differentiate ourselves from this perception.
Stephanie: I think younger people may not realize how highly technical it is. It’s skilled labor, not manual labor.
Christy: You’re in a controlled, clean environment. It’s diverse in its skill levels and opportunities. This is what we need to be “selling”.
This is a side of manufacturing you may never have considered, and it's absolutely worth exploring.
Stephanie: Thank you, Christy, for your dedication and leadership at Zentech! Keep up the great work.
Christy: Thank you for letting me share about my love for manufacturing!
If you would like to know more about careers at Zentech, visit our Zentech Careers website.
Additional Resources:
IPC Educational Foundation - Electronics Career Profiles
Creators Wanted - Find manufacturing jobs, career pathways and training programs
About Zentech:
Zentech Manufacturing, an Electronics Manufacturing Service (EMS) small business, is primarily focused on the defense, aerospace, and medical industries, specializing in producing highly complex electronic and electromechanical circuit card assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains several key electronics industry certifications. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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Zentech Manufacturing’s Board of Directors has appointed Michael D. Buseman as President and CEO. Mr. Buseman’s official start date will be Monday, April 10, 2023, at which time he will succeed Zentech’s current President and CEO, Steve Pudles, who will remain with the company as an advisor and board member.
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Zentech Manufacturing’s Board of Directors has appointed Michael D. Buseman as President and CEO. Mr. Buseman’s official start date will be Monday, April 10, 2023, at which time he will succeed Zentech’s current President and CEO, Steve Pudles, who will remain with the company as an advisor and board member.
Mr. Buseman is a seasoned leader with over 30 years of experience in electronics contract manufacturing, component distribution, and the technology sector. Most recently, he served as Chief Operations Officer of Benchmark Electronics, Inc., a Tier 1 publicly traded EMS company. Through a focus on operational excellence and deep customer relationships, he was responsible for delivering manufacturing and supply chain solutions to customers within a worldwide network and team of over 20 locations.
Mr. Buseman holds a Master of Business Administration from the University of St. Thomas in Minnesota and a Bachelor of Science in Mechanical Engineering from South Dakota State University.
“I am honored to have the opportunity to lead Zentech and to join an outstanding leadership team and talented organization of professionals,” said Mike Buseman. “These are extraordinary times for US manufacturing, and I am excited about our next stage of growth. Together with the team, we will continue to partner with our customers as a trusted source to deliver their mission critical manufacturing solutions. There are many opportunities ahead and we will double-down to drive even higher performance for our customers, our employees, and our stakeholders.”
About Zentech:
Zentech Manufacturing, an EMS company, is primarily focused on the defense, aerospace, and medical industries, specializing in highly complex electronic and electromechanical assemblies. The company has locations in Baltimore, MD, Richardson, TX, and Bloomington, IL and maintains key certifications which include ISO 9001:2015, ITAR (US State Dept.), AS9100 (aerospace), and ISO 13485 (medical). In addition, Zentech is a certified IPC Trusted Source supplier for Class 3 mission-critical electronics, is IPC-1791 Trusted Assembler certified and IPC J-STD-001 Space Addendum QML certified. In January 2023, Zentech received the Stan Plzak Corporate Recognition Award from the IPC.
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